nagad88 Terms and Conditions

These terms and conditions ("Terms") apply to the nagad88 platform and all services operated under it. These Terms form a legal agreement between the user ("Member") and the platform.

By using nagad88 through its website, mobile application, or any other channel, a member is considered to have automatically accepted these Terms. If a member disagrees with any part of these Terms, they are requested to stop using the platform immediately.

These Terms are governed by Bangladeshi law, and the words and terms used herein shall be interpreted in the Bangladeshi context.

2.1 Registration

To register as a member on nagad88, accurate and complete information must be provided in the registration form. Each person may open only one account. Opening multiple accounts under the same person's name is strictly prohibited, and if discovered, all associated accounts will be closed.

2.2 Information Verification

The name, address, date of birth, and mobile number provided at registration must be accurate. nagad88 may request a copy of a national identity card or passport if needed. If a member provides false information, the platform reserves the right to close the account and cancel all pending transactions.

2.3 Account Security

Members are required to keep their account login credentials, password, and OTP confidential. Allowing another person to use the account is not permitted. If there is any suspicion of unauthorised access to the account, support must be notified immediately via live chat.

• It is recommended to manage only one account from a single device.
• Changing your password regularly is good for security.
• You are advised not to log in over public Wi-Fi networks.

All casino and betting activities on nagad88 are for persons aged 21 or above only. Minors are not permitted to use this platform.

If a minor has accidentally opened an account, their guardian or responsible person is requested to contact the support team immediately to resolve the matter. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

4.1 Deposit Methods and Amounts

Funds can be deposited on nagad88 via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

Members may only deposit using a payment method registered in their own name. Using a third party's account or payment method is strictly prohibited. For bank transfers, reputable scheduled banks such as Islami Bank, Dutch-Bangla Bank, or BRAC Bank may be used.

4.2 Withdrawal Methods and Rules

Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5 to 30 minutes.

• The withdrawal method used must match the deposit method.
• Account verification (KYC) may need to be completed before the first withdrawal.
• To withdraw funds earned from a bonus, the applicable wagering requirements must be met.
• Funds cannot be transferred from one account to another.

4.3 Transaction Monitoring

For suspicious or unusual transactions, nagad88 reserves the right to place a withdrawal on hold until an additional verification process is completed. In such cases, the relevant member will be asked to provide the necessary documentation.

5.1 Welcome Bonus

nagad88 offers new members a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: if someone deposits ৳1,000, they will receive a ৳1,200 bonus, making their total balance ৳2,200.

5.2 Bonus Usage Terms

• Bonuses may only be used for placing bets on the platform.
• Bonuses cannot be converted to cash — they are only usable for gameplay before the wagering requirement is met.
• A member may benefit from a promotion only once.
• Multiple accounts or family members sharing a household will receive only one welcome bonus.
• nagad88's decision on bonus eligibility is final.

5.3 VIP Cashback

nagad88's VIP programme has three tiers: Bronze — up to 0.3% cashback on weekly net losses; Silver — up to 0.7%; Gold — up to 1.0%. Cashback is calculated based on weekly net losses (total losses minus total winnings).

6.1 General Betting Rules

Once a bet is confirmed on nagad88, it is considered final. The platform reserves the right to cancel bets that benefited from a technical error or incorrect odds.

• Bets can be placed on cricket (including BPL, IPL, and T20 World Cup), football, and other sports.
• Bets must be confirmed before an event starts — live betting is also available in some cases.
• Once a bet is confirmed, it cannot be cancelled or changed.

6.2 Casino Game Rules

Each game — including live casino, slots, baccarat, roulette, and Teen Patti — has its own applicable rules. The individual rules and terms of service of game providers (such as Evolution, Pragmatic Play Live, and PG Soft) also apply.

6.3 Dispute Resolution

If there is a dispute regarding the outcome of a bet or game, the member may notify the support team via live chat or email. nagad88 will investigate the matter and provide a final decision.

Any of the following activities are strictly prohibited and may result in account closure as well as legal action:

• Misusing bonuses or exploiting system vulnerabilities to gain an unfair advantage.
• Opening multiple accounts to claim promotional benefits.
• Placing bets using automated software, bots, or artificial intelligence.
• Money laundering or using funds from illegal sources on the platform.
• Unauthorised access to or hacking of other members' accounts.
• Interfering with or manipulating the platform's security systems.
• Operating an account under a false identity.

8.1 Closure by the Platform

nagad88 may suspend or close an account without prior notice for any of the following reasons:

• Violation of any clause of these Terms.
• Providing false or incomplete information.
• Engaging in unauthorised activities.
• Failure to pass age verification.
• The account remaining inactive for an extended period.

8.2 Closure by the Member

If a member wishes to close their own account, they may contact the support team. All pending bets and withdrawals must be completed before the account is closed.

8.3 Self-Exclusion

Members who feel that gaming is having a negative impact on their life may use the self-exclusion feature. The support team will assist with this process. For more protective options related to responsible gaming, you are encouraged to read our Responsible Gaming page.

The complete policy on the collection, storage, and processing of members' personal data is described in detail on the Privacy Policy page. Accepting these Terms means the member has also read and accepted the Privacy Policy.

• Members' data is not sold to third parties.
• SSL encryption technology is used to protect data.
• Personal data is not shared with any third party without a legal obligation or the member's consent.

The nagad88 platform is not responsible for:

• Losses caused by internet connectivity issues or technical faults on a device.
• Disruption to third-party services during betting.
• Account credentials being compromised due to the member's own negligence.
• Service disruptions caused by unavoidable circumstances such as natural disasters or government directives.

The platform's maximum liability shall under no circumstances exceed the total deposits of the relevant member.

nagad88 reserves the right to amend, change, or update these Terms at any time. Updated Terms will take effect as soon as they are published on the platform.

Members are advised to check this page regularly. If a member continues to use the platform after updated Terms are published, they will be considered to have accepted the new Terms.

For any questions or matters related to these Terms, you may contact the nagad88 support team:

• Live Chat: Support is available 24/7 in Bengali and English.
• Email: [email protected]

The support team is available seven days a week, twenty-four hours a day, to assist members in both Bengali and English.